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Jen Delyth

Celtic Art Studio

Official Site of Welsh Artist

SHIPPING FAQ

Please check our CUSTOMER SUPPORT page for FAQ regarding your ORDERS

INVOICE / TRACKING

You will receive your automatic email with USPS tracking# on shipment, and should also receive our automatic receipt from any orders that you place, and when your order is complete and ready to ship.(please check your SPAM or JUNK folder if you feel you have not received your order invoice, or shipping confirmation.)

SHIPPING & DELIVERY

HOLIDAY SHIPPING 2022

Thanks for choosing Celtic Art by Jen Delyth for your holiday gifts!

HOLIDAY SHIPPING

HAPPY HOLIDAYS!

We have successfully shipped ALL YOUR ORDERS by today Dec 21st...

We are continuing to ship MOST ITEMS within 1 day of your order for next couple of days... Then closed Dec 24th - 27th, and December 30th - Jan 3rd :)

Shipping from west coast... so east coast / mid west will not get until after dec 25th at this point...
Thanks everyone for choosing us for your gift giving season:)
THANKS! JEN DEC 21ST

The US Postal Service doing great job. THANKS!

We usually ship within couple of days of receiving your order.
We take pride in making sure ALL our products are stylishly packaged, and do use recyled materials sometimes.
Our team here at Celtic Art Studio, are dedicated to getting your orders out the same or within a few days of receiving them, and getting everything out to our friendly USPS postal workers, so they arrive in time.

STUDIO MADE TO ORDER ITEMS

Jen is busy in her studio every day, making your studio made to order items.

We are well stocked with most items like Tshirts, Throws, Calendars, Cards, Journals, Books, Jewelry, Tapestries, Stained Glass, Stationary and will ship those out immediately.


We can make studio items such as BAGS, HOODIES, TOPS, PRINTS usually within 1-2 DAYS RIGHT NOW... Usually 1 week...

We may need a longer on LINEN WALL HANGINGS, ILLUMINATIONS, CANVAS GICLEES. Thanks!

SHIPPING RATES (see below)

We are a small business, and need to charge for shipping, but we do not add handling fees. Pricing is averaged by your order cost, it usually averages out to be fair to our customers. If an item is significantly heavy or large, we may adjust to first class shipping if international, and/or request extra shipping. This is rare! NOTE: USA will not ship first class over 1lb so..... We need to ship priority sometimes even if you paid First Class. We appreciate if you're buying a heavy or large item to choose priority mail.

CANADA - USPS offers an additional FLAT RATE of $6.95 for Canadian DUTIES AND TAXES.


This is a new service offered by the post office and Canadian CUSTOMS, and not part of our shipping charge. If you would like to PREPAY the DUTIES AND TAXES, we willl let you know and can rebill your card for $6.95, or send a paypal invoice. We will email you to confirm. Apparently this clears customs more quickly, and seems like a good flat rate. Thanks!

HOLIDAY SHIPPING

There may be some delays with USPS during the busy Holiday shipping season, although they are doing a great job right now. Please allow a few more days than usual to get your order by the Holidays:)

USA FIRST CLASS Mail - Place Order by December 17th to arrive by December 24th (US postal service says Dec 20th )
USA PRIORITY Mail - Place Order by December 20th to arrive by December 24th (US postal service says Dec 21st )
USA EXPRESS Mail - Place Order by December 22nd to arrive by December 24th (US postal service says Dec 23rd )

- HOLIDAY SHIPPING DAYS

DEC 19th is our LAST DAY to ship PRIORITY MAIL in time to probably and hopefully arrive by DEC 24th - USA only

We will ship ALL ORDERS that we receive on December 19th, by December 21st, and continue to ship through the 22nd.

Note: we will be unavailable during December 23rd - December 28th, and December 31st - January 2nd
Contact us if you have a special needs during this time.

Ninth Wave Publishing - Celtic Art Studio on-line shopping site ships merchandise only to locations within the continental United States, Canada and to Europe & Australia. We do have a few other world-wide countries available for shipping. Please contact us if your country is not available and we can help facilitate that.

- UK SHIPPING

We are required to have a VAT registration to ship to UK - and have not so far been able acquire one. If we ship to UK, there may be delays - we will contact you to confirm shipping to UK and refund your order if you prefer.

- Shipping POLICY & RATES 2022

SHIPPING RATES
We do NOT charge HANDLING fees, and use United Postal Service for best rates for you.

Since the pandemic, shipping charges have gone up and continue to change. Our shipping rates below may not be updated but will be on the checkout.

Calculated on Checkout (before payment details)
We have chosen the US Postal service, to keep shipping costs reasonable, and have good success with packages shipped through USPS.
Our shipping is calculated according to the subtotal of your order. From our experience, the shipping is usually pretty accurate, and often below what we actually pay. If the shipping you have paid is way less than it will cost us (such as a particularly large heavy international priority shipment), we may need to contact you and charge more for shipping, or ship first class instead of priority.. but this is very rare! But could happen with International Orders.

SHIPPING RATES will be shown at CHECKOUT (before final payment)

Please note... we have slightly changed our shipping rates. Apologies for not having updated this list:)
USA PARCEL SELECT/FIRST CLASS MAIL
3-9 day Delivery (GROUND - not guaranteed time by post-office)
ORDER subtotal $1.00 - $5.99 SHIPPING = $4.00
ORDER subtotal $6.00 - $10.99 SHIPPING = $5.00
ORDER subtotal $11.00 - $25.99 SHIPPING = $8.50
ORDER subtotal $26.00 - $35.99 SHIPPING = $10.00
ORDER subtotal $36.00 - $50.99 SHIPPING = $14.00


REST SHIPS PRIORITY not First Class - Same Rates
ORDER subtotal $51.00 - $99.99 SHIPPING = $18
ORDER subtotal $100.00 - $299.99 SHIPPING = $20
ORDER subtotal $300.00 - $399.99 SHIPPING = $25
ORDER subtotal $400.00 - $499.99 SHIPPING = $35
ORDER subtotal $500.00 - $1000 SHIPPING = $55

USA PRIORITY MAIL

2-4 day Delivery (AIR - BEST for good time - guaranteed by post office)
ORDER subtotal $5.00 - $10.99 SHIPPING = $8.00
ORDER subtotal $11.00 - $25.99 SHIPPING = $9.00
ORDER subtotal $26.00 - $35.99 SHIPPING = $10.00
ORDER subtotal $36.00 - $50.99 SHIPPING = $12.00
ORDER subtotal $51.00 - $99.90 SHIPPING= $14
ORDER subtotal $100.00 - $200.99 SHIPPING = $18.00
ORDER subtotal $201.00 - $299.99 SHIPPING = $20.00
ORDER subtotal $300.00 - $499.99 SHIPPING = $25.00
ORDER subtotal $500.00 - $599.99 SHIPPING = $35.00
ORDER subtotal $600.00 - $1000 SHIPPING = $55.00

USA EXPRESS MAIL USA (AIR - BEST for extra time sensitive - guaranteed by post office)
1-2 Day Delivery
ORDER subtotal $5.00 - $10.99 SHIPPING = $28.00
ORDER subtotal $11.00 - $25.99 SHIPPING = $32.00
ORDER subtotal $26.00 - $35.99 SHIPPING = $36.00
ORDER subtotal $36.00 - $50.99 SHIPPING = $42.00
ORDER subtotal $51.00 - $99.90 SHIPPINGG = $48.00
ORDER subtotal $100.00 - $199.99 SHIPPING = $55.00
ORDER subtotal $200.00 - $299.99 SHIPPING = $70.00
ORDER subtotal $300.00 - $399.99 SHIPPING = $75.00
ORDER subtotal $400.00 - $499.99 SHIPPING = $85.00
ORDER subtotal $500.00 - $1000 SHIPPING = $150.00

CANADA PRIORITY MAIL (AIR - BEST for good time)

DOES NOT INCLUDE FLAT RATE $6.95 for DUTIES & TAXES. We will let you know for confirmation if you would like to pay the FLAT RATE DUTIES & TAXES of $6.95.. We will include that if your shipping covers it. THANKS
ORDER subtotal $1.00 - $29.99 SHIPPINGG = $30.00
ORDER subtotal $30.00 - $49.99 SHIPPING = $38.00
ORDER subtotal $50.00 - $79.99 SHIPPINGG = $42.00
ORDER subtotal $80.00 - $99.90 SHIPPINGG = $48.00
ORDER subtotal $100.00 - $199.99 SHIPPING = $52.00
ORDER subtotal $200.00 - $399.99 SHIPPING = $58.00
ORDER subtotal $400.00 - $499.99 SHIPPING = $68.00
ORDER subtotal $500.00 - $1000 SHIPPINGG = $75.00

CANADA FIRST CLASS MAIL/PARCEL SELECT
ORDER subtotal $1.00 - $26.99 SHIPPING = $16.00
ORDER subtotal $27.00 - $39.99 SHIPPING = $20.00
ORDER subtotal $40.00 - $59.99 SHIPPING = $24.00
ORDER subtotal $60.00 - $79.90 SHIPPING = $30.00
ORDER subtotal $80.00 - $99.99 SHIPPING = $36.00


REST SHIPS PRIORITY not 1st Class - Same Rates
ORDER subtotal $100.00 - $199.99 SHIPPING = $52.00
ORDER subtotal $200.00 - $299.99 SHIPPING = $58.00
ORDER subtotal $300.00 - $499.99 SHIPPING = $68.00
ORDER subtotal $500.00 - $1000 SHIPPINGG = $75.00

EUROPE

INTERNATIONAL PRIORITY MAIL
NOTE: If your order is heavy, we may need to ship First Class, or contact you for additional shipping.

NOTE: We can't ship to UK at the moment. Due to registration VAT new rules 2021/22


ORDER subtotal $1.00 - $26.99 SHIPPING = $28.00
ORDER subtotal $27.00 - $36.99 SHIPPING = $35.00
ORDER subtotal $37.00 - $51.99 SHIPPING = $40.00
ORDER subtotal $52.00 - $100.99 SHIPPING = $50.00
ORDER subtotal $101.00 - $200.99 SHIPPING = $60.00
ORDER subtotal $201.00 - $599.99 SHIPPING = $70.00
ORDER subtotal $600.00 - $1000 SHIPPING = $85.00

AUSTRALIA / NEW ZEALAND

INTERNATIONAL PRIORITY MAIL
NOTE: If your order is heavy, we may need to ship First Class, or contact you for additional shipping.

ORDER subtotal $5.00 - $26.99 SHIPPING = $28.00
ORDER subtotal $27.00 - $36.99 SHIPPING = $34.00
ORDER subtotal $37.00 - $51.99 SHIPPING = $38.00
ORDER subtotal $52.00 - $76.99 SHIPPING = $48.00
ORDER subtotal $77.00 - $100.99 SHIPPING = $55.00
ORDER subtotal $101.00 - $499.99 SHIPPING = $65.00
ORDER subtotal $500.00 - $1000 SHIPPING = $95.00