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Jen Delyth

Celtic Art Studio

Official Site of Welsh Artist

SHIPPING FAQ

SHIPPING


Thank you for choosing to buy DIRECT FROM THE ARTIST.

We are a small but dedicated STUDIO, and pride ourselves on creating quality products, and providing a positive and professional customer experience.
See our FAQ page for all other questions.

SHIPPING & DELIVERY


SHIPPING TIME

We usually ship instock items within 1-3 days of receiving your order. Custom prints and other custom items made in our studio will sometimes take a little longer as we make them to order... but we do our best to get your orders out to you quickly, and let you know if any delays. During the HOLIDAYS we are shipping every day.

Our team here at Celtic Art Studio, are dedicated to getting your orders out the same or within a few days of receiving them, and getting everything out to our friendly USPS postal workers, so they arrive in time.
CUSTOM ITEMS such as Fine Art Prints, and our artPATCH line, and a few other items we make here in Celtic Art Studio, will need a little more time, as Jen makes these herself, but we are working hard to make sure you get your holiday gifts in time, and will do our best to communicate with you about your order.
We are well stocked with most items like Tshirts, Throws, Calendars, and will ship those out immediately.
Thanks for supporting local artists and studios for your holiday shopping!


INVOICE / TRACKING

You will receive an AUTOMATED INVOICE EMAIL when you place your order, and an AUTOMATED SHIPPING email on shipment, with your TRACKING NUMBER. (please check your SPAM or JUNK folder if you feel you have not received your order invoice, or shipping confirmation.)

Please contact us Email info Celtic Art Studio if there are any problems with your order, and we will track its delivery and reship if it appears it was not correctly delivered to you, or if there is any error in our order processing. For faster shipping or special instructions, please email us after you place the order.

HOLIDAY SHIPPING

Thanks for choosing Celtic Art by Jen Delyth for your holiday gifts!

During HOLIDAY SEASON (December) we will Ship orders out as soon as we receive them, the same or next shipping day.
We take care to make sure you receive your packages on time!
We reccomend USPS Priority and Express Mail Service when needed, and will email you with any expected delays, but should have your items in stock.

USA FIRST CLASS Mail - Place Order by December 17th to arrive by December 24th (US postal service says Dec 20th )
USA PRIORITY Mail - Place Order by December 20th to arrive by December 24th (US postal service says Dec 21st )
USA EXPRESS Mail - Place Order by December 22nd to arrive by December 24th (US postal service says Dec 23rd )

HOLIDAY SHIPPING DAYS

DEC 20th is our LAST DAY to ship PRIORITY MAIL in time to arrive by DEC 24th - USA only

We will ship ALL ORDERS that we receive by December 20th, by December 21st, and continue to ship through the 22nd.
We will be closed December 23rd - December 28th, and December 31st - January 3rd
Contact us if you have a special needs during this time.

Ninth Wave Publishing - Celtic Art Studio on-line shopping site ships merchandise only to locations within the continental United States, Canada and to Europe & Australia. We do have a few other world-wide countries available for shipping. Please contact us if your country is not available and we can help facilitate that.

BUSINESS HOURS

Our regular business hours are: 9am - 6pm PST USA, Monday - Saturday
We have a dedicated fax/answering machine that is secure, in our own studio if you need to leave a message, we will get back to you.
Phone is 510 842 0773, Email info Celtic Art Studio - Ninth Wave Publishing LLC.

Note: we will be unavailable during July 1st - 16th. Also during December 23rd - December 28th, and December 31st - January 2nd
Contact us if you have a special needs during this time.

ORDER emails

We will keep in touch with you about your order, and let you know if we anticipate any delays.
On placing your order, you will receive an AUTOMATIC INVOICE.
On shipping your order, you will receive AUTOMATIC SHIPPING TRACKING information.

(Please note that some customers have "spam" blocks on commercial emails, so if you do not receive our order emails, please check your "spam" or "junk" email folders first before contacting us. We are happy to help if you need further information.)


Shipping POLICY & RATES 2017

SHIPPING RATES
We do NOT charge HANDLING fees, and use United Postal Service for best rates for you.

Calculated on Checkout (before payment details)
We have chosen the US Postal service, to keep shipping costs reasonable, and have good success with packages shipped through USPS.
Our shipping is calculated according to the subtotal of your order. If for any reason the actual shipping is significantly less than what you are charged ( such as with a small light jewelry purchase) we are happy to refund you the difference, but from our experience, the shipping is usually pretty accurate, and often below what we actually pay. If the shipping you have paid is way less than it will cost us (such as a particularly large heavy international priority shipment), we may need to contact you and charge more for shipping.. but this is very rare!

SHIPPING RATES will be shown at CHECKOUT (before final payment)


USA PARCEL SELECT/FIRST CLASS MAIL
3-9 day Delivery (GROUND - not guaranteed time by post-office)
ORDER subtotal $1.00 - $5.99 SHIPPING = $3.00
ORDER subtotal $6.00 - $10.99 SHIPPING = $4.00
ORDER subtotal $11.00 - $25.99 SHIPPING = $5.50
ORDER subtotal $26.00 - $35.99 SHIPPING = $6.50
ORDER subtotal $36.00 - $50.99 SHIPPING = $8.50
ORDER subtotal $51.00 - $99.99 SHIPPING = $11
ORDER subtotal $100.00 - $199.99 SHIPPING = $14
ORDER subtotal $200.00 - $299.99 SHIPPING = $18
ORDER subtotal $300.00 - $399.99 SHIPPING = $22
ORDER subtotal $400.00 - $499.99 SHIPPING = $26
ORDER subtotal $500.00 - $599.99 SHIPPING = $29
ORDER subtotal $600.00 - $699.99 SHIPPING = $35
ORDER subtotal $700.00 - $1000 SHIPPING = $40

USA PRIORITY MAIL

2-4 day Delivery (AIR - BEST for good time - guaranteed by post office)
ORDER subtotal $5.00 - $10.99 SHIPPING = $5.00
ORDER subtotal $11.00 - $25.99 SHIPPING = $7.50
ORDER subtotal $26.00 - $35.99 SHIPPING = $9.50
ORDER subtotal $36.00 - $50.99 SHIPPING = $11.50
ORDER subtotal $51.00 - $99.90 SHIPPING= $15.00
ORDER subtotal $100.00 - $200.99 SHIPPING = $18.50
ORDER subtotal $201.00 - $299.99 SHIPPING = $23.50
ORDER subtotal $300.00 - $499.99 SHIPPING = $35.00
ORDER subtotal $500.00 - $599.99 SHIPPING = $45.00
ORDER subtotal $600.00 - $1000 SHIPPING = $55.00

USA EXPRESS MAIL USA (AIR - BEST for extra time sensitive - guaranteed by post office)
1-2 Day Delivery
ORDER subtotal $5.00 - $10.99 SHIPPING = $25.00
ORDER subtotal $11.00 - $25.99 SHIPPING = $27.00
ORDER subtotal $26.00 - $35.99 SHIPPING = $35.00
ORDER subtotal $36.00 - $50.99 SHIPPING = $40.00
ORDER subtotal $51.00 - $99.90 SHIPPINGG = $45.00
ORDER subtotal $100.00 - $199.99 SHIPPING = $50.00
ORDER subtotal $200.00 - $299.99 SHIPPING = $55.00
ORDER subtotal $300.00 - $399.99 SHIPPING = $60.00
ORDER subtotal $400.00 - $499.99 SHIPPING = $65.00
ORDER subtotal $500.00 - $1000 SHIPPING = $75.00

CANADA PRIORITY MAIL (AIR - BEST for good time)
ORDER subtotal $1.00 - $29.99 SHIPPINGG = $27.00
ORDER subtotal $30.00 - $49.99 SHIPPING = $32.00
ORDER subtotal $50.00 - $79.99 SHIPPINGG = $36.00
ORDER subtotal $80.00 - $99.90 SHIPPINGG = $42.00
ORDER subtotal $100.00 - $199.99 SHIPPING = $47.00
ORDER subtotal $200.00 - $399.99 SHIPPING = $55.00
ORDER subtotal $400.00 - $499.99 SHIPPINGG = $60.00
ORDER subtotal $500.00 - $1000 SHIPPINGG = $75.00

CANADA FIRST CLASS MAIL/PARCEL SELECT
ORDER subtotal $1.00 - $26.99 SHIPPING = $8.00
ORDER subtotal $27.00 - $39.99 SHIPPING = $11.00
ORDER subtotal $40.00 - $59.99 SHIPPING = $14.00
ORDER subtotal $60.00 - $79.90 SHIPPING = $16.00
ORDER subtotal $80.00 - $99.99 SHIPPING = $20.00
ORDER subtotal $100.00 - $199.99 SHIPPING = $25.00
ORDER subtotal $200.00 - $299.99 SHIPPING = $30.00
ORDER subtotal $300.00 - $499.99 SHIPPING = $35.00
ORDER subtotal $500.00 - $699.99 SHIPPING = $45.00
ORDER subtotal $700.00 - $1000 SHIPPING = $55.00


EUROPE

INTERNATIONAL PRIORITY MAIL
ORDER subtotal $1.00 - $26.99 SHIPPING = $17.00
ORDER subtotal $27.00 - $36.99 SHIPPING = $25.00
ORDER subtotal $37.00 - $51.99 SHIPPING = $30.00
ORDER subtotal $52.00 - $100.99 SHIPPING = $38.00
ORDER subtotal $101.00 - $200.99 SHIPPING = $50.00
ORDER subtotal $201.00 - $599.99 SHIPPING = $65.00
ORDER subtotal $600.00 - $1000 SHIPPING = $75.00

AUSTRAILIA / NEW ZEALAND

INTERNATIONAL PRIORITY MAIL
ORDER subtotal $5.00 - $26.99 SHIPPING = $20.00
ORDER subtotal $27.00 - $36.99 SHIPPING = $25.00
ORDER subtotal $37.00 - $51.99 SHIPPING = $30.00
ORDER subtotal $52.00 - $76.99 SHIPPING = $35.00
ORDER subtotal $77.00 - $100.99 SHIPPING = $45.00
ORDER subtotal $101.00 - $499.99 SHIPPING = $55.00
ORDER subtotal $500.00 - $1000 SHIPPING = $75.00

DURING BUSY FESTIVAL SEASON/ EVENTS - JULY

We usually ship within 1 to 2 days of receiving your order.... Unless we are attending an event or shows, usually during July. We will do our best to ship orders during those times with a slight delay, and will contact you with the status of your order. A delay may occur during the busy summer months, but not during the holidays. Please contact us if you have any concerns about your order.

PLEASE NOTE: We will be delayed shipping some orders during our busy JULY season..
We will ship orders placed between July 1st and 16th around July 18th.
Please let us know if anything is time sensitive... We will do our best to get some orders out earlier if we can..
Thanks for your patience during July!

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